First Stop on teams Learning
https://docs.microsoft.com/en-us/MicrosoftTeams/itadmin-readiness#technical-training
Videos
MS-700 M5
MS-700 Module 6
Introduction to Meetings in Microsoft Teams for IT Pros
Live Events in Microsoft Teams
Direct Routing in Microsoft Teams
Troubleshooting Microsoft Teams
https://myignite.techcommunity.microsoft.com/sessions/83474?source=sessions
Exams
MS-700
Exam MS-700: Managing Microsoft Teams – Skills
Measured https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700
This exam was updated on September 24, 2021. Following the current exam guide, we
have included a version of the exam guide with Track Changes set to “On,” showing the
changes that were made to the exam on that date.
NOTE: Passing score: 700. Learn more about exam scores here.
Audience Profile
Candidates for this exam are Microsoft Teams administrators who manage Microsoft Teams to
facilitate efficient and effective collaboration and communication in a Microsoft 365
environment.
Candidates for this exam must be able to plan, deploy, configure, and secure Teams chat, apps,
channels, meetings, audio/video conferencing, live events, calling, and Microsoft Teams-certified
devices. Candidates should have experience integrating Microsoft Teams with other workloads,
including SharePoint, OneDrive, Exchange, Microsoft 365 Groups, Power Platform, and with
other Microsoft apps, third-party apps, and custom apps.
A Microsoft Teams Administrator also collaborates other functions, such as networking,
telephony, licensing, security, compliance, user adoption, app development, and support.
Skills Measured
NOTE: The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. This list is NOT definitive or exhaustive.
NOTE: Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.
Plan and configure a Microsoft Teams Environment (35-40%)
Plan and configure network settings for Microsoft Teams
calculate network bandwidth capacity for Microsoft Teams voice, video, meetings, and
Live Events
analyze network usage by using Network Planner
specify requirements for outbound network ports and protocols for Microsoft Teams
determine WAN optimizer, proxy, and load balancer recommendations for Microsoft
Teams
configure Tenant Data Upload in Microsoft Call Quality Dashboard
configure reporting labels for Microsoft Teams
assess network readiness by using Microsoft 365 network connectivity test and
dashboard
configure QoS port range and DSCP markings
Identify licensing requirements for Microsoft Teams
identify required licensing for compliance features
identify appropriate licensing for advanced lifecycle management of teams
identify appropriate licensing for guest access
identify appropriate licensing for calling, Phone System, and resource accounts
identify appropriate licensing for Microsoft Teams Rooms and Common Area Phones
identify appropriate licensing for apps in Microsoft Teams
Plan and configure security and compliance settings for Microsoft Teams
plan alerts for Microsoft Teams
choose appropriate administration roles
plan threat policies
plan and configure retention policies
plan and configure sensitivity labels
plan Data Loss Prevention (DLP) policies
plan for conditional access and MFA for Microsoft Teams
plan information barrier policies
Plan and implement governance and lifecycle management for Microsoft Teams
plan and manage Microsoft Teams preview features with Microsoft Teams update
policies
create and manage policy packages in Microsoft Teams
plan policy assignment for users and groups
set up policies for Microsoft 365 Groups creation
configure an expiration policy for Microsoft 365 groups
configure a naming policy for Microsoft 365 Groups
archive, delete, or unarchive one or more teams
restore or troubleshoot deletion of one or more Microsoft 365 Groups
manage Azure AD access review for members and guests
perform bulk user operations with PowerShell
Configure and manage external and guest users
configure SharePoint and OneDrive organizational level sharing settings
manage external file sharing setting for OneDrive users
manage external file sharing setting for SharePoint sites
manage external access-federated domains
manage guest users for Microsoft Teams from the Microsoft Teams Admin Center
configure guest access to Microsoft Teams from Azure AD admin center
allow or prevent owners from adding guests
configure guest access to a specific team
remove guests
Configure and manage Microsoft Teams devices
configure Microsoft Teams for VDI
manage configuration profiles for Teams devices
manage Microsoft Teams device tags
manage device settings and firmware
provision and configure remote sign-in for new devices
Manage chat, teams, channels, and apps (25-30%)
Create and manage teams
create teams
manage privacy levels for a team
create a team from a default or custom template
create a team from existing resources
plan and manage org-wide teams
add and remove users in a team
assign and modify user roles in a team
configure dynamic membership
Plan and manage channels
plan for channel types
create channels
manage Microsoft Teams channel settings
create and manage Microsoft Teams policies for private channels
manage private channel membership
Manage chat and collaboration experiences
create and manage messaging policies
configure email integration from Microsoft Teams settings
manage cloud file storage options
choose an appropriate coexistence mode
Manage apps for Microsoft Teams
manage Org-wide app settings
create and manage app permission policies
create and manage app setup policies
add apps, connectors, tabs, and messaging extensions to a team
customize the app store
publish and configure a custom app to Microsoft Teams
Manage calling and meetings (15-20%)
Manage meeting experiences
configure meeting settings
create and manage meeting policies
create and manage conference bridges
configure live events settings
create and manage live events policies
Manage phone numbers
evaluate when to use Calling Plan versus Direct Routing
plan and configure emergency calling policies
add, change, or remove an emergency address for your organization
provision and manage organizational phone numbers for users, services, and
conferencing bridges
assign, change, or remove a phone number for a user
assign a phone number to a resource account
Manage Phone System for Microsoft Teams
create and manage call park policies
create and manage calling policies
create and manage caller ID policies
manage user voice settings
create and manage dial plans
interpret a dial plan
identify potential issues by using the Health Dashboard for Direct Routing
create and manage resource accounts
create and manage call queues
create and manage auto attendants
Monitor and troubleshoot a Microsoft Teams Environment (10-15%)
Monitor and report on a Microsoft Teams environment
monitor and report on voice and meeting quality
report on user adoption, including Productivity Score, team usage, app usage, active
users, and per-meeting metrics
monitor and report on creation and deletion of teams
monitor and report on guest access
manage Notifications & alerts rules from the Microsoft Teams admin center
Troubleshoot audio, video, and client issues
troubleshoot chat and presence issues
identify, collect, and interpret client logs
troubleshoot issues by using Call Analytics
troubleshoot Microsoft Teams sign-in issues by using Azure AD sign in logs
identify potential issues by using Call Quality Dashboard
The exam guide below includes the changes that were implemented on September 24,
2021.
Audience Profile
Candidates for this exam are Microsoft Teams administrators who manage Microsoft Teams to
facilitate efficient and effective collaboration and communication in a Microsoft 365
environment.
Candidates for this exam must be able to plan, deploy, configure, and secure Teams chat, apps,
channels, meetings, audio/video conferencing, live events, calling, and Microsoft Teams-certified
devices. Candidates should have experience integrating Microsoft Teams with other workloads,
including SharePoint, OneDrive, Exchange, Microsoft 365 Groups, Power Platform, and with
other Microsoft apps, third-party apps, and custom apps.
A Microsoft Teams Administrator also collaborates other functions, such as networking,
telephony, licensing, security, compliance, user adoption, app development, and support.
Skills Measured
NOTE: The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. This list is NOT definitive or exhaustive.
NOTE: Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.
Plan and configure a Microsoft Teams Environment (35-40%)
Plan and configure network settings for Microsoft Teams
calculate network bandwidth capacity for Microsoft Teams voice, video, meetings, and
Live Events
analyze network usage by using Network Planner
specify requirements for outbound network ports and protocols for Microsoft Teams
determine WAN optimizer, proxy, and load balancer recommendations for Microsoft
Teams
configure Tenant Data Upload in Microsoft Call Quality Dashboard
configure reporting labels for Microsoft Teams
assess network readiness by using Microsoft 365 network connectivity test and
dashboard
configure QoS port range and DSCP markings
Identify licensing requirements for Microsoft Teams
identify required licensing for compliance features
identify appropriate licensing for advanced lifecycle management of teams
identify appropriate licensing for guest access
identify appropriate licensing for calling, Phone System, and resource accounts
identify appropriate licensing for Microsoft Teams Rooms and Common Area Phones
identify appropriate licensing for apps in Microsoft Teams
Plan and configure security and compliance settings for Microsoft Teams
plan alerts for Microsoft Teams
choose appropriate administration roles
plan threat policies
plan and configure retention policies
plan and configure sensitivity labels
plan Data Loss Prevention (DLP) policies
plan for conditional access and MFA for Microsoft Teams
plan information barrier policies
Plan and implement governance and lifecycle management for Microsoft Teams
plan and manage Microsoft Teams preview features with Microsoft Teams update
policies
create and manage policy packages in Microsoft Teams
plan policy assignment for users and groups
set up policies for Microsoft 365 Groups creation
configure an expiration policy for Microsoft 365 groups
configure a naming policy for Microsoft 365 Groups
archive, delete, or unarchive one or more teams
restore or troubleshoot deletion of one or more Microsoft 365 Groups
manage Azure AD access review for members and guests
perform bulk user operations with PowerShell
Configure and manage external and guest users
configure SharePoint and OneDrive organizational level sharing settings
manage external file sharing setting for OneDrive users
manage external file sharing setting for SharePoint sites
manage external access-federated domains
manage guest users for Microsoft Teams from the Microsoft Teams Admin Center
configure guest access to Microsoft Teams from Azure AD admin center
allow or prevent owners from adding guests
configure guest access to a specific team
remove guests
Configure and manage Microsoft Teams devices
configure Microsoft Teams for VDI
manage configuration profiles for Teams devices
manage Microsoft Teams device tags
manage device settings and firmware
provision and configure remote sign-in for new devices
Manage chat, teams, channels, and apps (25-30%)
Create and manage teams
create teams
manage privacy levels for a team
create a team from a default or custom template
create a team from existing resources
plan and manage org-wide teams
add and remove users in a team
assign and modify user roles in a team
configure dynamic membership
Plan and manage channels
plan for channel types
create channels
manage Microsoft Teams channel settings
create and manage Microsoft Teams policies for private channels
manage private channel membership
Manage chat and collaboration experiences
create and manage messaging policies
configure email integration from Microsoft Teams settings
manage cloud file storage options
choose an appropriate coexistence mode
Manage apps for Microsoft Teams
manage Org-wide app settings
create and manage app permission policies
create and manage app setup policies
add apps, connectors, tabs, and messaging extensions to a team
customize the app store
publish and configure a custom app to Microsoft Teams
Manage calling and meetings (15-20%)
Manage meeting experiences
configure meeting settings
create and manage meeting policies
create and manage conference bridges
configure live events settings
create and manage live events policies
Manage phone numbers
evaluate when to use Calling Plan versus Direct Routing
plan and configure emergency servicescalling policies
add, change, or remove an emergency address for your organization
provision and manage organizational phone numbers for users, services, and
conferencing bridges
assign, change, or remove a phone number for a user
assign a phone number to a resource account
Manage Phone System for Microsoft Teams
create and manage call park policies
create and manage calling policies
create and manage caller ID policies
manage user voice settings
create and manage dial plans
interpret a dial plan
identify potential issues by using the Health Dashboard for Direct Routing
create and manage resource accounts
create and manage call queues
create and manage auto attendants
Monitor and troubleshoot a Microsoft Teams Environment (10-15%)
Monitor and report on a Microsoft Teams environment
monitor and report on voice and meeting quality
report on user adoption, including Productivity Score, team usage, app usage, active
users, and per-meeting metrics
monitor and report on creation and deletion of teams
monitor and report on guest access
manage Notifications & alerts rules from the Microsoft Teams admin center
Troubleshoot audio, video, and client issues
troubleshoot chat and presence issues
identify, collect, and interpret client logs
troubleshoot issues by using Call Analytics
troubleshoot Microsoft Teams sign-in issues by using Azure AD sign in logs
identify potential issues by using Call Quality Dashboard
MS-740
CraigOn365 - I'm Alive 