Microsoft Certification Page [LINK]
Understand cloud concepts (15-20%)
Detail and understand the benefits and considerations of using cloud services
Understand the different types of cloud services available
- position Microsoft 365 in a SaaS scenario, IaaS, PaaS, SaaS, Public, Private, and Hybrid scenarios
Understand core Microsoft 365 services and concepts (30-35%)
Describe the core Microsoft 365 components
- Windows 10 Enterprise
- Exchange Online
- SharePoint Online
- Teams
- Enterprise Mobility + Security products and technologies
Compare core services in Microsoft 365 with corresponding on-premises services
- identify scenarios when usage of M365 services is more beneficial than on-premises services
Understand the concept of modern management
- understand the Windows-as-a-Service (WaaS) model
- describe the usage of the Microsoft 365 Admin Center and M365 user portal
- understand the Microsoft deployment and release model for Windows and cloud business apps
Understand Office 365 ProPlus
- compare with on-premises Office 2016 deployment
Understand collaboration and mobility with Microsoft 365
- understand the concept of effective collaboration with Microsoft 365
- understand the concept of enterprise mobility, device management, and application management within an organization
- Describe analytics capabilities in Microsoft 365
Understand security, compliance, privacy, and trust in Microsoft 365 (25-30%)
Understand security and compliance concepts with Microsoft 365
- understand key components that need to be protected within an organization’s cloud and on-premises infrastructure
- understand key security pillars of protection, including identity, documents, network, and devices
Understand identity protection and management
- understand concepts of cloud identity, on-premises identity, and hybrid identity
- understand Multi-Factor Authentication (MFA)
Understand the need for unified endpoint management, security usage scenarios and services
- compare security usage scenarios and services available with Azure Active Directory P1, P2, and Active Directory Domain Services (AD DS)
- understand how Microsoft 365 services addresses the most common current threats
Understand the Service Trust portal and Compliance manager
- understand the trust relationship with Microsoft, service locations
- confidence in data protection
- how to address most common cloud adoption show stoppers
Understand Microsoft 365 pricing and support (25-30%)
Understand licensing options available in Microsoft 365
- describe M365 subscriptions and management options
- understand key selling points of M365 in segments of productivity, collaboration, security, and compliance
- understand the different licensing and payment models available for M365
- understand how to determine and implement best practices
Plan, predict, and compare pricing
- understand the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services
- understand the basics of cost benefit analysis for on-premises vs. cloud
- understand billing and bill management options available
Describe support offerings for Microsoft 365 services
- describe how to create a support request for Microsoft 365 services
- describe Service Level Agreements (SLAs)
- understand how to determine service health status
Understand the service lifecycle in Microsoft 365
- understand private, public preview, and General Availability (GA) and their correlation to support policy and pricing